Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our music school services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our music education services, including your name, contact details, lesson preferences, musical experience, progress records, and payment information. This helps us deliver personalised music instruction and track your development.
We collect technical data through our website analytics to improve user experience. This information is anonymised where possible and not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your data enables us to deliver quality music education and includes:
- Processing lesson bookings and course enrolments
- Managing student progress and lesson planning
- Coordinating tutor assignments and scheduling
- Processing payments and managing billing
- Communicating lesson updates and schedule changes
- Providing educational resources and practice materials
We handle your information responsibly, using it solely for your music education requirements and essential business operations.
3. Student Information and Progress Records
Your lesson details, including progress notes, skill assessments, musical preferences, and attendance records are stored securely and treated as confidential. We maintain these records to ensure continuity in your musical development.
Student records are accessed only by our teaching team and are stored on secure systems with restricted access. We maintain progress records for 3 years to facilitate ongoing learning, after which they are securely archived or deleted upon request.
4. Lesson Content and Educational Materials
Your lesson notes, practice assignments, and educational materials are used solely for your musical development. We may create personalised learning resources based on your progress and musical interests.
All educational materials are stored on encrypted systems with access limited to essential teaching staff. We implement appropriate measures to protect your learning journey and personal musical goals.
5. Data Security Measures
We implement industry-standard security protocols to protect your personal information and educational records. All student data is stored on encrypted systems with access limited to authorised team members.
Our teaching team follows strict confidentiality agreements regarding student information and progress details, ensuring your musical journey remains private and secure.
6. Lesson Scheduling and Preferences
We store your scheduling preferences, lesson durations, and musical interests to ensure teaching sessions are tailored to your needs. This includes keeping records of preferred lesson times, instrument choices, and learning objectives.
Scheduling information is maintained as part of our service delivery and is accessed only by the administrative and teaching teams.
7. Legal Basis for Processing
By using our music school services, you consent to us processing your information as outlined in this policy. This includes processing necessary for lesson delivery, progress tracking, educational planning, and service administration.
8. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our services, such as substitute tutors for lesson coverage, examination boards for music grades, and payment processors for transaction handling.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never share your progress records or personal information without your explicit consent.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your personal and educational data for as long as necessary to fulfil our services and legal obligations. Student progress records are typically maintained for 3 years after your last lesson to allow for continued learning, unless you request earlier deletion.
Financial records are retained for 7 years for accounting and tax compliance purposes.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025